Massage Therapist Spa William Gray

An urban hideaway in Old Montreal, Spa William Gray provides guests with exclusive offerings.

Responsibilities

• Perform a variety of treatments, including massages, body treatments and combined treatments;
• Conduct extensive consultation with clients prior to treatment and provide follow-up counseling specific to clients’ needs;
• Be receptive to clients’ questions or concerns;
• Deliver the ultimate spa experience to maintain a high level of customer satisfaction;
• Create an atmosphere that puts guests at ease and supports;
• Maintain knowledge of products and treatments available at the spa and be able to make recommendations to clients who meet their needs;
• Maximize sales opportunities for each guest;
• Maintain a clean, hygienic and neat working environment always, ensure proper inventory and ensure all equipment is in good working order;
• Assist clients with hotel facilities in an informative and useful way;
• Follow spa policies, procedures and standards;
• Participate in team meetings and training sessions required by the spa management;
• Be on the lookout for new industry trends;
• Adopt a positive attitude that will help maintain a friendly and professional work environment;

Experience and requirements

• A minimum of 400 hours of Swedish massage training from an accredited institution;
• be a member of a recognized professional association in Quebec and be able to issue insurance receipts;
• Possess and provide proof of professional liability insurance;
• Excellent knowledge of massage techniques;
• Master a minimum of 2 massage techniques including Swedish massage: deep tissue, athletic, Thai oil, lymphatic drainage, plantar reflexology, prenatal, hot stones, or other technique;
• Experience in a luxury spa environment;
• Excellent communication skills, with ability to listen to the needs of guests and make recommendations based on their needs;
• Exceptional customer service skills;
• Bilingual French / English;
• Ability to work independently and proactively under pressure;
• reliability, punctuality and team spirit;
• Great attention to detail and pride in the work done;
• Warm, professional and attentive personality;
• Neat appearance;
• Ability to work a variety of shifts, including weekend evenings, weekends and holidays;
• Discretion and professionalism.

Interested? Please send your resume and cover letter to carrieres@experienceoldmontreal.com.