Under the supervision of the hotel director, the desired candidate is dynamic and creative and promotes an inspiring and proactive work environment. He ensures that a high level of service is provided to guests through effective management and proper planning of reception and housekeeping activities. Organized and with excellent sense of priorities, the assistant director actively participates in the smooth running of operations. He demonstrated a deep sense of listening and empathy in his interactions with guests and team members. He evolves the standards of customer service and ensures the implementation of the application to the members of his team and help in the proper execution of their work.
Manage the work of the reception team
Manage the work of the housekeeping team
Optimize internal and external customer satisfaction
Maximize the performance of each member of his team